CRM Software & Sales Management
Effective Communication and Sales Growth with Our Sales Software and CRM Solutions. CRM Software (Customer Relationship Management) is a powerful integrated system used to manage customer relationships and optimize sales processes. HarmonyERP Sales - CRM Module provides comprehensive solutions for businesses to optimize customer relationships, manage sales processes, increase customer satisfaction, and never miss sales opportunities.
Features
Powerful & Comprehensive Solutions
Customer Database
Store all customer information centrally and keep it accessible at all times. Easily access customer profiles, communication history, and notes.
Activity Tracking
Plan and track customer meetings, appointments, and activities. Record all customer interactions.
Opportunity & Quote Management
Track sales opportunities, create quotes, and increase conversion rates. Visualize and optimize your sales pipeline.
Sales Performance Reports
Measure your sales team's performance and take actions to reach targets. Analyze sales efficiency with detailed pivot reporting.
Customer Satisfaction Tracking
Collect customer feedback and measure satisfaction levels. Track customer complaints and manage the resolution process.
Appointment & Calendar Management
Manage customer appointments and synchronize your calendar with your sales team. Plan meetings and sessions.
Advantages
Value for Your Business
Shorten Sales Cycle
Shorten your sales cycle by building effective relationships with potential customers. Respond to customers faster with quick quote preparation.
Increase Customer Satisfaction
Increase customer satisfaction by organizing customer data and responding to customer requests quickly and effectively.
Improve Sales Performance
Manage workload by tracking your sales team's tasks and meetings. Increase sales efficiency and improve performance.
Make Data-Driven Decisions
Make your strategic decisions more effectively with detailed sales reports and customer analytics. Analyze sales efficiency.
Customer Segmentation
Segment customers by analyzing customer data and create targeted marketing campaigns for specific groups.
Campaign & Pricing Management
Speed up your sales processes with tools like campaign price list creation and sales pricing. Create custom solutions for each customer segment.
Detailed Information
Powerful Solutions for Sales and Customer Relationship Management
Increase Your Revenue with Sales and Campaign Management
Transform Your Sales Processes with CRM Software
Consulting
Support Processes Tailored to Your Needs
Along with our powerful software tailored to your needs, we support your business with quality consulting and support processes.
Project Kickoff
Our consultants analyze all your business processes, conduct a custom assessment, and prepare tailored training programs for implementation.
Training & Support Throughout
HarmonyERP's expert trainers provide training for all departments and activate demo usage screens.
Go-Live & Enhancements
After detailed training, custom enhancements are made to match your processes and the system goes live.
Ongoing Support
Through support agreements, your ERP system stays active with phone support, on-site visits, and continuous assistance.
Custom Enhancements
Based on your business needs, our experienced analysts conduct process tests and implement necessary customizations on HarmonyERP.